TouchCoin Privacy Policy
Last updated: 25th January 2026
TouchCoin (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use TouchCoin’s website and mobile web experience (PWA).
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1. What TouchCoin Does
TouchCoin is a promotional digital recognition platform.
It allows businesses, events, and communities to recognise participation through NFC, QR codes, and web-based experiences.
TouchCoin is not a payment service and does not provide financial accounts or wallets.
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2. Information We Collect
a) Information Collected Automatically
When you interact with TouchCoin, we may collect:
device type and browser (for compatibility)
time and date of interaction
recognition event or campaign identifier
approximate location (venue-level, not precise GPS)
This information is used to operate the service and prevent misuse.
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b) Information You Choose to Provide
Providing personal information is optional.
If you choose to save a recognition moment, we may collect:
email address or phone number (optional)
nickname or display name (if provided)
You can use TouchCoin without providing any personal information.
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3. How We Use Information
We use information to:
deliver recognition experiences
display saved recognition history (if opted in)
improve service performance and reliability
manage campaigns and prevent abuse
respond to support requests
We do not sell personal information.
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4. What We Do Not Do
TouchCoin does not:
collect payment details
store financial information
hold funds or digital assets
track users across unrelated websites
create financial profiles
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5. Recognition Data
Recognition records:
are symbolic and non-financial
do not represent money or stored value
are linked to campaigns or events, not bank accounts
Recognition data may be anonymised and aggregated for analytics.
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6. Sharing of Information
We may share limited information:
with service providers that help operate TouchCoin (e.g. hosting, analytics)
if required by law or to protect the platform
We do not share personal information for marketing purposes without consent.
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7. Data Retention
We retain information only as long as necessary to:
operate the service
meet legal or compliance requirements
support user-requested features (e.g. saved recognitions)
You may request deletion of your saved information.
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8. Security
We use reasonable technical and organisational measures to protect information, including:
encrypted connections (HTTPS)
restricted access to systems
monitoring for misuse
No system is completely secure, but we work to protect your data.
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9. Children’s Privacy
TouchCoin is designed for general audiences.
We do not knowingly collect personal information from children without consent.
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10. Third-Party Links
TouchCoin may link to third-party websites or services.
We are not responsible for their privacy practices.
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11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
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12. Contact Us
For privacy questions or requests, contact:
📧 support@touchcoin.com.au